Operations Agent (2 x Permanent)

Operations Agent (2 x Permanent)
Employment type: Full-time
whalekat
City: Kwun Tong
Last visit: 15 Oct, 2014
Author's ads: 1

Posted: 15 Oct, 2014

Description:

Tourico Holidays, a Travel Holdings, Inc. company, is the world’s fastest growing travel distribution company; brokering global inventory to global clients. Our goal is to become the largest worldwide wholesaler of hotels, activities, car rentals, vacation homes, flights, cruises and transfers.

Founded in 1994 by Uri Argov in Sanford, Florida, Tourico Holidays has grown to 29 locations with over 560 employees providing service in 13 languages.

We are currently looking for

OPERATION AGENT x 2 Permanent

The role s responsible for servicing Tourico Holidays wholesale global products including hotels, flights, cruises, car rentals and activities from several company websites. Support is provided by telephone and email in conjunction with front and back office computer applications as well as Microsoft Office.

RESPONSIBILITIES INCLUDE:

- Answer inbound phone calls from clients (travel agents / other wholesale partners and their guests) and suppliers

- Make outbound calls to both clients and suppliers

- Read and reply to client and supplier emails

- Monitor bookings for processing of reservations, special requests, amendments, cancellations, etc

- Notate reservation files of all support communication

- NATIVE FOREIGN LANGUAGES SPEAKERS ARE ALSO WELCOME

- English language required: ability to speak, read and write

BENEFITS

- 5 days work, office working hrs, able to work for some weekends and holidays

- Medical Coverage

- Double Pay

For application, please apply through JC.Andrade@touricoholidays.com and fancyhui@touricoholidays.com

Personal data collected will be used for recruitment purpose only.

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